Most likely causes
- Frozen fill tube. Common when the freezer runs too cold or the inlet valve drips.
- Clogged water filter. Restricts flow until the ice maker underfills or stops.
- Failed water inlet valve. No water reaches the ice maker or dispenser.
- Ice maker module failure. The motor or thermostat inside the assembly quits.
- Shutoff arm raised or the ice maker switched off. It happens more than you'd think.
Try this before you book
- Check that the shutoff arm is down and the ice maker switch is on.
- Replace the water filter if it's more than six months old.
- Look at the fill tube where it enters the ice maker. If it's iced over, thaw it with a hair dryer on low.
- Test the dispenser. If neither the dispenser nor the ice maker gets water, suspect the inlet valve or supply.
What the repair usually involves
- Thawing a fill tube and correcting the cause
- Water inlet valve
- Ice maker module
- Standalone or undercounter ice maker repair
Fix it or replace it?
A built-in ice maker is a separate module. Fixing it has nothing to do with the health of the refrigerator, so it's worth repairing even on an older fridge. Standalone undercounter units have shorter lifespans, around 8–10 years, so on an older one we'll compare the repair to a new unit before you commit.
From John's notes: Dallas water carries enough minerals to wear inlet valves and clog filters faster than in soft-water cities. Changing the filter on schedule is the cheapest ice maker repair there is.
Still no ice? Book an ice maker repair with TrueFix Appliance Repair Dallas.