A washer that will not spin leaves a heavy, dripping load. Work through these before assuming the worst.
Unbalanced Load
Most machines refuse to spin if the load is lopsided, to protect the bearings.
Fix: Open the lid, redistribute the laundry evenly, and restart the spin.
Faulty Lid Switch or Door Lock
The washer will not spin unless it senses the lid or door is securely closed.
Fix: A failed lid switch or door interlock is an inexpensive, common replacement.
Broken or Worn Drive Belt
On belt-driven machines, a stretched or snapped belt lets the motor run without turning the drum.
Fix: A technician can replace the belt quickly once the cabinet is open.
Not sure what's wrong? Book online — every visit includes a free diagnosis.