The repair-or-replace decision is one of the most common questions we get. Here's the framework we use when giving honest advice to customers.
The 50% Rule
Factor in Age
Pair the 50% rule with the appliance's age relative to its expected lifespan:
- Refrigerators: 13–17 years. If over 12 years, lean toward replace.
- Washers / Dryers: 10–15 years. If over 10, weigh carefully.
- Dishwashers: 9–12 years. If over 9, the 50% rule applies strictly.
- Ovens / Ranges: 13–20 years. Longer lifespan — repair is often worth it.
- Microwaves: 7–10 years. Often not worth repairing after 8 years.
Consider Energy Efficiency
When to Always Repair
If the appliance is under 5 years old and the repair is a single component failure, almost always repair. You still have years of service life ahead and the failure is unlikely to be a sign of systemic breakdown.
When to Always Replace
When the repair requires the compressor on a fridge over 10 years old, the drum spider on a washer over 8 years old, or when the same fault has recurred twice — these are signals the appliance is in systemic decline.